FAQs

When your vehicle breaks down and you’re sitting on the side of the road, you have someone to call who will help. With Fetch Roadside Assistance, you’ll have 24/7, nationwide service that provides fuel delivery, jump starts, towing within 15 miles and lockout service. With a Fetch Roadside Assistance plan, all you do is sign the receipt and drive away. We take care of everything else, including the bill.

Tire Hazard protection saves you time, money and hassle if a tire is damaged by potholes, rocks, construction debris or other hazards. Our plan will cover the cost of repairing your tire if that’s possible, replacing it if not, up to $200 or up to $400 depending on the plan you choose.

They are the same. When you purchase a plan, you become a member. Renewing your plan renews your membership.

This is one of the things that makes Fetch Auto Rescue different, not to mention less expensive. The coverage is tied to a specific vehicle so you don’t pay for some other member’s coverage or for so-called “premium benefits” that you probably don’t want and will never use. You can, however, obtain coverage separately for all of the vehicles you own.

This is one of the things that makes Fetch Auto Rescue different, not to mention less expensive. The membership is tied to your vehicle, regardless of who is behind the wheel. Since the coverage is tied to a specific vehicle, you don’t pay for some other member’s coverage or for so-called “premium benefits” that you probably don’t want and will never use.

We give you immediate access to the secure members-only section of our website. Within seven days, you’ll receive your membership card and your membership will kick in.

Throughout the United States and Canada

You’ll get a toll-free number with your membership where you can reach live agents 24 hours a day, seven days a week.

Fetch Roadside Assistance is a “Sign and Drive” plan. We contact the service provider for you, and once they’ve taken care of your qualified need, you sign and drive away. We take care of everything else. The Fetch Tire Hazard plan reimburses you after you pay for the services.

The Fetch Tire Hazard plan will cover qualified repair or replacement costs up to $200 or up to $400, depending on which plan you choose.

We’ve vetted providers across the U.S. and Canada to build a comprehensive network of service providers so you can rest assured that you’ll be dealing with someone reliable. If you have a preference, please inform the dispatcher at the time of your call for service. They will do everything they can to make it happen.

No. The coverage is tied to your vehicle for as long as you own it. If you sell your car, the plan does not cover the new owner. Don’t forget to cancel your plan so you receive your prorated refund. If you buy a new car, you can obtain a separate plan for it.

Yes. You can cancel at any time. We will provide a prorated refund based on the amount of time left in your membership period.

No. However, you can get those types of benefits with a Fetch Auto Rescue Roadside Assistance plan. For more information, visit the Roadside Assistance section of this website or contact us at support@fetchcrew.com.

Not if you purchase an annual membership. Some roadside assistance providers charge up to a $25 just to join. Fetch Auto Rescue does not charge sign-up, application or initiation fees on annual memberships. There is a small, one-time fee if you choose the monthly membership option. Either way you go, Fetch is one of the most affordable and easy to use memberships for roadside assistance.

Both. The services are identical, but you get a discount when you buy a 12-month plan, when its paid in full.

You qualify for the life of your vehicle. For your convenience, your membership will renew automatically unless you choose not to renew. This way you can have the peace of mind of having protection when you need it.

Fetch Auto Rescue is an online roadside and tire hazard assistance company that has been offering plans and providing exceptional service for more than a decade. Read more

With Fetch, what you see is what you get; no thrills, no frills and definitely no unnecessary costs. Our plans cover one vehicle – yours – so you’re not paying for multiple vehicles or vehicles owned by other members’ friends. We’ve also cut out so-called “premium benefits” that you probably don’t want and will never use, and that add to the higher costs of other companies’ plans. We offer the essentials, instead – fuel delivery, jump starts, towing, lockout assistance and tire hazard – and you get comparable or better service compared to other providers. The bottom line is our sole purpose in life is to be by your side, ready to respond when your family is broken down and get you back on the road safely and quickly.

The benefits provided by third-party dealers by may not mirror the plans listed on this site. Please see your Terms and Conditions for exact benefits.